Your Home. Your Way.
Since 2009 Ratcliffe has developed a strong reputation as experts in domestic building projects. Our extensive portfolio includes everything from acquisition of land through to the design and build, of new homes and extensions. Ratcliffe’s home build projects benefit from the same attention to detail and unique Ratcliffe approach that all of our domestic customers have come to trust…
A key part of Ratcliffe’s success in domestic home building is our ability to gain a solid understanding of our clients’ requirements. Before work begins, we will consult with you to discuss your plans and develop an in-depth understanding of your aims. Assisted by our experienced senior management team, your project manager will listen carefully to your needs and offer expert advice as to the best ways forward.
After defining your ideas and requirements, our team will prepare detailed estimates using the latest software, we will then programme timing plans for your agreement. Once your project schedule has been confirmed, we will create your own bespoke customer experience portal that you can view online 24 hours a day 7 days a week.
When contracts have been agreed and signed, Ratcliffe will begin the building phase. At every stage of your project we will keep you up to date with progress, offering live reporting via our online customer experience portal, allowing you constant access to discuss your project and manage expectations as we proceed.
Ratcliffe’s involvement with your home build doesn’t end when the final brick is laid. We will undertake a thorough inspection of your house, formulating a snagging list of any actions to be undertaken before formal completion. Following completion, our after sales team will be on hand to take care of any further questions or support that you require.